Delivery Information

All delivery charges are calculated depending on delivery location. 

For overseas, delivery charges are added to your order before you are requested to enter your credit card details. The full amount of the order including delivery charges will be displayed before and during the credit card authorization steps.

Vanessa supports delivery to all locations in Morocco and most locations overseas. The delivery time within Morocco is anticipated to be within 2-3 working days unless a specific item is out of stock in which case you will be notified via your chosen means of communication. 

Overseas standard delivery is anticipated to be within 10-14 working days. Overseas express delivery is anticipated to be within 3 working days.

All deliveries within Morocco are made by Barid Al Maghrib.

Overseas deliveries are made by post for standard delivery and by Fedex for express ones.

Shipping details must include a street address and daytime telephone number. Your order cannot be dispatched if these details are missing.

Our delivery charges are as follows:

European countries:

•Standard delivery: € 5.90

•Express delivery: € 12.90

•Free for all orders above € 60 in one single invoice.

• We will advise you by your chosen means of communication when you place your order if a higher delivery charge is required in the case of large orders. Goods will not be sent without your approval first should the delivery charge change.


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